Effective Monday, June 6, 2016, the Business Technology Solutions team has transitioned over to TechSolutions for our ticketing system, and the CallTracker forms used previously are no longer available.
Please use the updated links below to submit support requests to the BTS team.
General IT Support Requests
Mass Messaging Requests
Web/CMS Maintenance Requests
HRCRM Support Requests
XM (non-WSU employee) Record Requests - CAMPUS (excluding SOM)
XM (non-WSU employee) Record Requests - SOM only
Please contact the Business Technology Solutions team with questions on the above form.
Desktop Support Requests
Non-DeskTech AD Account Requests
Please contact the C&IT Desktop Technology Services team with questions on the above requests and forms, or call the C&IT Help Desk at (313) 577-HELP.