Business Services provides various services and manages units, including Procurement & Strategic Sourcing, Disbursements & Travel, OneCard Service Center, and Mail & Central Receiving.  The One Card Service Center provides building access, room access, parking access, and off/on-campus retail payments as a debit/cash card.

Quick links:

• OneCard and Procard
• WayneTravel
• Mail and Receiving
• Procurement

Continuous Quality Improvement (CQI) improves our processes to enable us to achieve our strategic goals and attain our vision of becoming THE Model of Service Excellence. It utilizes proven methods and tools, is data-driven, and is implemented by individuals and teams closest to the customer experience.

Quick links:

• Introduction to CQI Course (Canvas)
• CQI Toolkit

Facilities Planning and Management (FPM) provides a safe, attractive, functional, and well-maintained campus by maintaining and repairing all of the University's owned and some leased buildings, managing its deferred maintenance, and maintaining the campus grounds.

Quick links:

• Parking & Transportation Services
• Submit a service or project request
• Key request

Fiscal Operations/Finance is responsible for financial management, accounting, and reporting, ensuring the University's fiscal practices comply with relevant policies, rules, and regulations.

Quick links:

• Office of University Budget
• Treasury
• Student billing, tuition and loans
• Business Affairs Officers Group Information

Human Resources oversees the identification, recruiting, development, and retention of University employees.  The Human Resources unit is also responsible for administering employee compensation plans, development, and benefit programs.

Quick links:

• Payroll and Payroll Forms
• Benefits
• Direct Deposits
• Forms 

Enterprise Risk Management and Insurance Programs maintain the University's banking relationships, manage the cash pool investments, complete new debt issuance activities, and monitor outstanding debt. The unit also conducts the investment and financial administration activities for the University and Foundation endowment funds and planned gifts.

Quick links:

• Forms
• Loss Prevention for Laptops
• Emergency Contact Numbers & Procedures

Treasury maintains the University's banking relationships, manages the cash pool investments, completes new debt issuance activities, and monitors outstanding debt. The unit also conducts investment and financial administration activities for the University and Foundation endowment funds.